40% off Hussle’s Monthly+ Pass with Bupa

FAQs

• Who are Hussle?

  Hussle is a network of gyms and health clubs including well known brands such as Nuffield Health, Fitness First and Village Gyms, plus thousands of other venues. A platform that brings lots of fitness facilities together and connects them with people who are looking for extra flexibility and access to multiple fitness clubs across the UK to fit their lifestyle.

• How do I activate the Bupa Member discount?

  You can activate your 40% Bupa Member discount on this page. When you visit the gym, just bring a copy of your photo ID and proof of your healthcare scheme or insurance policy when you visit your chosen gym to gain access.
  Key terms and conditions:

  • The promotional discount is only available to individual Bupa insured members;
  • The voucher code will not be accepted by participating gyms directly and can only be redeemed against the purchase of a Hussle pass on the Hussle website;
  • This offer is valid for as long as you are a Bupa member
  • The user is committed to 3-month minimum membership to gain the discount, after which they can cancel or pause their membership at any time
  • The list of available gyms is provided on the Hussle’s website and may change from time to time.

• What is a Hussle Monthly+?

  The Monthly+ is a rolling monthly pass that gives you unlimited access to your chosen club and any other gyms listed on our site that offer the Monthly+ Pass at the same price or less. For example, if you choose a gym that costs £50 per month, you will have access to that gym as well as other gyms on Hussle that cost up to £50. No sign-up fees, no inductions - just one simple price. Enjoy the gym, swim, or spa at a venue near you.

• What is the cost of a Monthly+ Pass?

  The Monthly+ Pass includes a small premium on top of the gym’s own in-house price when purchased at full RRP. We typically price it against their rolling or 12-month membership rates, but some gyms may have different pricing based on 6 or 12-month contract commitments. The exciting part is that for a slightly higher RRP price, you get access to multiple gyms, not just one, plus the freedom to start or stop anytime. More choice, more flexibility, more value! Plus for Bupa Members, with the 40% discount you will be getting all this, for less!
  It's also worth noting that the gym may hold their own promotions from time to time but our rate is based on their standard rolling rate. With the discount level provided, it should work out more cost effective than a gym's inhouse rate. If you notice a discrepancy, please contact us on info@hussle.com and we can investigate.

• What gyms do I have access to?

  Once you've purchased a Monthly+ Pass, you can see which gyms you have access to by going to the “My Passes” section in your account and clicking on the "Access to" or "See gyms included" tab. This view updates automatically based on pricing. Since gym prices can change throughout the year, we recommend checking this section from time to time to see the most up-to-date list.

• What is included in the pass?

  Each gym's profile includes facility icons to show what’s available: a dumbbell for gym access, a swimmer for pool access, and a class icon for group sessions. If classes are included, check the “Please Note” section for any booking instructions or special requirements.

• Are classes included?

  It depends on the gym. A number of our gyms do include classes and you will normally find information on how to attend via the gym's profile page. The difference between attending a class via Hussle or as a member of the gym is that the gym member can use the gym’s pre-booking system. At the moment we don't have class booking system integrations to allow for pre-booking. If you have any questions about class access that you cannot find on the gym's page, please email our Customer Support team on info@hussle.com.

• How do I access 24/7 gyms on Hussle?

  You can enjoy access to 24/7 gyms during manned hours, which can be found on the gym's profile page. This access is facilitated by a staff member at the gym, who is responsible for redeeming your 8-digit code.

• Does buying a Hussle Monthly+ pass make me a member of the gym directly?

  No, the Monthly+ Pass gives you access to participating venues, but it doesn’t make you a direct member of any single gym. To be considered a direct member, you’d usually need to sign up through the gym itself and pay them via direct debit.
  While Hussle members may not receive all the perks of a direct membership (this depends on each gym), you won’t have to pay joining fees or commit to long-term contracts. Plus, unlike a direct membership with one gym, the Hussle pass lets you visit multiple venues—giving you more flexibility and variety.

• Do you have an app?

  Yes we do. The app is handy for quickly viewing your 8-digit passcode when visiting the gym or checking which gyms are included in your pass. However, for everything else, we recommend using your account on the Hussle website.

• The gym I want to go to is no longer on Hussle, what should I do?

  If a gym is no longer available on Hussle, please email us at info@hussle.com, and we’ll look into it for you. We rely on gyms to inform us of any changes on their side, like closures, management changes, or new operational restrictions - which may be why they no longer want to be listed.
  Since your pass gives you access to multiple gyms nationwide, it won’t be automatically cancelled if one gym becomes unavailable. Likewise, if we add new gyms that fall within your pass price range, you’ll get access to them at no extra cost.
  If the gym that’s no longer on Hussle was your main one, you have options: you can upgrade, downgrade, or cancel your pass - whatever works best for you.

• How can I cancel my Monthly+ Pass?

  You can cancel your Monthly Pass within 14 days of purchase if you choose to do so. Here are a few options for you to consider:

  • Log into your Hussle account and navigate to Menu > Settings > Manage My Pass > Cancel;
  • Contact our Customer Service team at info@hussle.com (include your passcode).
  We'll refund you the cost of your Monthly+ Pass minus the value of any visits you've made. We calculate this by multiplying the Partner Venue’s Day Pass price by the number of times you visited before cancelling. For example, if you visited once and the Day Pass is £10, we’ll deduct £10 from your refund.
  So long as a minimum period does not currently apply to your membership, you can also cancel your Monthly Pass from the end of the billing cycle and avoid paying your next Monthly Renewal Payment at any time until the day before your Monthly Renewal Payment is due. So, if your Monthly Renewal Payment is due on the 30th of the month, the last day you may cancel it is the 29th.

• How can I upgrade or downgrade my Monthly+ Pass?

  We know that your situation might change, and that you might either want access to more gyms, or to pay less each month. We’re always working to make our Monthly+ Pass even more flexible to suit your gym habits. To request a downgrade or upgrade, simply click the “Change My Pass” button located in the “Settings” section of your account. A member of our support team will reach out to assist you in getting the right pass.

• When will my pass renew?

  Your pass will renew automatically on the same day each month. You can check your renewal date at any time in your order confirmation email, or on the “My Passes” section of your account. If you have any questions, please email info@hussle.com.

• Why do I need ID to access the gym with my Monthly+ Pass?

  For safety reasons the gym may ask you for ID when you arrive. This is just to double check that your name matches the name that the pass was purchased under. All Hussle users are required to fill in a health questionnaire online as part of the checkout process - and so it's really important that you, and only you use your pass. Acceptable forms of ID include:

  • Passport;
  • Driving Licence;
  • debit/credit card.

• Can I buy a pass for a friend?

  All passes must be used by the person that the pass is registered to - this is because everyone must fill in a personal health questionnaire before purchase, and it’s important this information is accurate for your safety and well-being.

• Do you offer any discounts for a family member?

  At the moment, the Bupa offer does not include a discount for friends or family members.